Powerschool Knowledge Article
Created Date: December 26, 2016
Schoology: How to Merge Duplicate Accounts
If there is a duplicate account on Schoology, the old account and the new account can be merged. Keep in mind that by doing this, the merged account will be deleted and your created content will be moved into the current account.
To merge an account, follow these steps:
- Log into the account you plan to keep
- Select the arrow in the upper right corner of the page and click Account Settings.
- Scroll near the bottom of the Account Settings page.
- Click the Merge Accounts button.
- Enter the Email or Username and the password of the desired account.
- Click Validate Account, and wait for the merge to complete.
Notes:
- You can merge two free accounts, or you can merge a free account into an Enterprise account. It is not possible to merge an Enterprise account into another account from Account Settings.
- For any error messages, send an email to the support team.
For any questions, please send an email to the support team.