This article provides step-by-step instructions for users to view the status of tickets submitted or concerns and requests reported to Pure Data Support. To access this information, you will need to create an account in the Pure Data Ticketing system.
Create a Pure Data Help Site account
Sign in using your Google or Microsoft account with your school or district-issued email address.
Access My Activities
Open your profile menu and select My Activities to view submitted requests.
Track ticket status
View submitted tickets and filter them according to their current status.
Visit the Pure Data Help Site
Go to the Pure Data Help Site.
Sign In
Click Sign In located at the upper-right corner of the page.
Sign Up with Google or Microsoft
Sign up using either your Google or Microsoft account. Use the email address issued by your school or district.
Open My Activities
After signing up, you will be redirected to the Submit a Request page. To view your tickets, click your name at the upper-right corner of the page and select My Activities.
View and Filter Submitted Tickets
In My Activities, you will see a list of all tickets or requests you have submitted. Tickets can be filtered according to their status.
By following these steps, you will be able to view the status of your submitted tickets and track the progress of your concerns or requests with Pure Data Support.
Need More Help?
If you encounter any issues while viewing your submitted tickets, contact PureData Support for assistance.