KNOWLEDGE BASE ARTICLE

Resetting Passwords (Non-SSO users)

Puredata Support Updated

To reset the PS password of a student:

  1. From the home page, search for the name of the student
  2. Go to the student's profile> User Access > Guardian and Student Account Access
  3. Enter the desired password and click Submit.

 

 

To reset the PS password of a teacher:

 

  1. Select Staff in the drop down menu of the search bar in the Start Page and enter the name of the teacher
  2. Go to the teacher's profile> User Access> Account Access and Affiliations
  3. Enter the desired password and click Submit.

To reset the PS password of a non-teaching staff (admin access):

 

  1. Select Staff in the drop down menu of the search bar in the Start Page and enter the name of the teacher
  2. Go to the teacher's profile> User Access> Admin Access and Roles
  3. Enter the desired password and click Submit.

 

Have more questions?

Submit a request and include screenshots, school name, and the page or process where the issue occurs.

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