PowerSchool Managed Support is PureData’s end-to-end support service for K-12 districts that need expert help managing, optimizing, and maintaining their PowerSchool environment.
Instead of handling every SIS challenge internally, districts can partner with PureData for support across enrollment, scheduling, state reporting, end-of-term processing, custom reports, application support, cloud hosting, and day-to-day PowerSchool troubleshooting.
The goal is simple: reduce SIS stress, improve system reliability, speed up issue resolution, and let school teams focus more time on students.
PureData Managed Support connects your entire PowerSchool ecosystem — including enrollment, hosting, reporting, integrations, cloud systems, communication tools, state reporting, SIS operations, and educational platforms — into one streamlined support experience designed specifically for K-12 districts.
Grade storage, report card review, term setup, and year-end tasks can quickly become stressful when deadlines are tight and accuracy is critical.
Master schedule setup, course sections, student rostering, and schedule imports require precision and can consume significant district time.
Manual enrollment workflows, credential creation, and data entry errors can slow down families, staff, and student onboarding.
State submissions, validation errors, deadlines, and compliance requirements can create major pressure for SIS teams without expert support.
Standard reports do not always meet school or district needs. Custom reports, transcripts, letters, dashboards, and state reporting extracts help teams make better decisions.
Districts need reliable access, performance monitoring, backups, and system health checks to keep PowerSchool available when staff need it most.
Review the main support areas, including SIS operations, reports, state reporting, scheduling, application support, and hosting.
Understand the path from assessment to service agreement, onboarding, and ongoing partnership.
Compare Basic Support, Premium Support, and District-Wide Support options.
See how managed support helps districts resolve issues faster, improve workflows, and keep PowerSchool running smoothly.
Get help through live chat, ticketing, knowledge base resources, regular updates, and transparent communication.
- Live chat and helpdesk ticketing
- Knowledge base access
- Regular status updates
- Clear, transparent communication
Navigate critical academic deadlines with support for grades, report cards, term setup, year-end processes, and backups.
- Store grades
- Verify report card accuracy
- Set up new terms
- Support end-of-year processes
- Assist with data backup planning
Improve enrollment workflows with automation, credential creation, and process support that helps reduce errors and save time.
- Automated data entry support
- Student and guardian credential setup
- Enrollment workflow management
- Troubleshooting for enrollment bottlenecks
Get expert help preparing, validating, troubleshooting, and submitting PowerSchool state reporting data.
- State reporting validation support
- Submission preparation
- Error troubleshooting
- Compliance workflow guidance
- Reporting deadline support
Build reports and documents tailored to district needs so stakeholders have the right information at the right time.
- PowerSchool transcripts
- Custom reports
- State reporting extracts
- Custom parent letters
- Attendance, behavior, and communication templates
Centralize school application support with proactive guidance, troubleshooting, configuration help, and workflow support.
- Centralized support team
- Application and tool support
- Proactive guidance
- Ongoing SIS configuration adjustments
Get expert help with master schedules, courses, sections, and student enrollment in sections.
- Master schedule support
- Course and section setup
- Student rostering
- Schedule import and troubleshooting
Reduce infrastructure concerns with cloud hosting support, migration assistance, monitoring, optimization, backup, and recovery guidance.
- Cloud hosting and migration support
- Performance monitoring and optimization
- Data backup and recovery support
- System health checks
PureData reviews your current PowerSchool setup and helps identify challenges, risks, bottlenecks, and opportunities for improvement.
Select a support package that matches your school or district’s needs, size, workflows, response expectations, state reporting needs, and project requirements.
PureData sets up support access, introduces your support team, aligns expectations, and prepares the support workflow for your staff.
Receive fast resolutions, regular updates, proactive improvements, state reporting guidance, and long-term support to keep PowerSchool running smoothly.
PureData can assist with reports, dashboards, attendance modules, integrations, plugins, SIS operations, enrollment, scheduling, state reporting, application support, and custom PowerSchool needs.
Yes. PureData can help districts prepare submissions, troubleshoot validation errors, review data quality, and manage state reporting workflows.
Most support is provided remotely, but onsite assistance may be available when required.
Response times depend on the selected support plan and may range from same-day response to guaranteed priority response within hours.
Support and hosting follow strict FERPA and district data security guidelines.
Yes. PureData supports districts moving from on-premise servers to PowerSchool Cloud and can assist with hosting, migration, monitoring, and system health.
Let PureData experts handle the technical details so educators can focus on student success.
Submit a request and include screenshots, school name, and the page or process where the issue occurs. PureData Support can help review the issue and guide you through the next step.
PureData Support can help review your PowerSchool Managed Support needs, including enrollment, scheduling, reporting, state reporting, application support, custom reports, hosting, and ongoing SIS operations.